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  1. Home
  2. What is XM Forex Broker? Features, Accounts & Conditions
  3. MT4/MT5 Setup Guide for XM: Master Every Feature in 2026

MT4/MT5 Setup Guide for XM: Master Every Feature in 2026

XM Trading logo

The Ultimate MT4 Setup Guide for Pro Traders 2026
Everything You Need — Indicators, Order Execution, SL/TP, Risk Management, Automated Trading with EAs, and Expert Troubleshooting Tips

The Complete MT4/MT5 User Guide for Traders Who Have Already Installed MT4. This guide walks you through every essential function of MT4/MT5 — from customising your workspace and using technical analysis tools, to placing orders, managing risk, and running Expert Advisors (EAs) for automated trading.

By the end of this guide, you’ll be able to use MT4/MT5 at its full potential and tailor the platform to your own trading style — whether you’re a scalper or a swing trader — so you can approach the forex market with greater confidence and better opportunities for profit.

If you don’t have an XM account yet, click the button below to register and download MT4. You’ll receive a free $30 USD trading bonus and all available promotions, plus an exclusive 90% auto rebate — available only to those who sign up through this website. Don’t miss this opportunity to experience XM’s world-class trading system with zero risk.

Open an XM Account Now

XM Registration Guide

Contents

Contents

  1. MT4 Basic Setup and Customisation
    1. Configuring Options and Managing the Toolbar
  2. Managing the Market Watch Window
    1. Managing the Market Watch Window for Standard Accounts
    2. Market Watch Setup for Micro Accounts (Instruments Ending in .micro)
    3. Show All – View Every Asset Available on XM
  3. Using the Navigator Window
    1. The Navigator Window: Your Central Hub for Accounts and Tools
  4. Managing and Customising Chart Windows
    1. Basic Chart Window Controls and Navigation
    2. Efficiently Customising and Managing Chart Objects
    3. Configuring Chart Properties via the Properties Menu (F8)
    4. Installing and Configuring Analysis Tools on MT4
  5. Saving and Managing Chart Settings
    1. Save Time on Chart Setup with Profiles
    2. Save Your Chart Configuration with Templates
  6. Using the Terminal Window
    1. Monitor Trades and Set Alerts with the Terminal Window
    2. Using the Terminal to Access Automated Trading and Trade Signals
    3. Terminal – Full Control Over Every Trade
  7. Managing Multiple Accounts with MultiTerminal
    1. Manage Multiple Accounts with MT4 MultiTerminal — All in One Click
  8. Placing Orders and Viewing Trade History
    1. Step-by-Step Guide to Placing a New Order
    2. Viewing Trade History via Account History
  9. Risk Protection and Trade Management
    1. Setting Stop Loss and Take Profit to Control Risk
    2. Setting Up and Managing Risk with Trailing Stop
  10. Using Pending Orders
    1. Types and Setup of Pending Orders
    2. Placing Pending Orders with SL/TP
  11. Automated Trading with Expert Advisors (EAs)
    1. Install an EA for Automated Trading
    2. Setting Up and Reviewing Results in the Strategy Tester
  12. Copying Trade Signals with MQL5 Signals
    1. Use MQL5 Signals to Automatically Copy Trades from Expert Traders
  13. MT4 WebTrader — Trade Directly from Your Browser
    1. Access the Markets Instantly via Web Browser
  14. Frequently Asked Questions About MT4/MT5 Setup and Usage (Q&A)

MT4 Basic Setup and Customisation

Configuring Options and Managing the Toolbar

Configuring MT4’s basic settings is the critical first step to designing a trading system that truly works for you — maximising your efficiency and profit potential from day one.

MT4 Basic Configuration Settings

Changing the Language
Start by changing the display language via View > Languages to make navigation more intuitive and comfortable.
If MT4 Displays Garbled Characters
If text still doesn’t display correctly after changing the language, adjust your Windows regional settings as follows:
  1. Type “Control Panel” in the Start menu search bar to open the app (Note: this is different from the “Settings” screen).
  2. Select “Clock and Region,” then click “Region.”
  3. When the window appears, click the “Administrative” tab, then click “Change system locale.”
  4. Change the locale to match your preferred language region (e.g. “English (United Kingdom)” or “English (United States)”).
  5. Click “OK” to save, then restart your computer. MT4 will then display correctly.
Server Tab – Change Password
Go to Tools > Options (or press Ctrl+O), then select the “Server” tab to change your password.
One Click Trading Tab
Enable One Click Trading at Tools > Options > “Trade” tab. Check the “One Click Trading” box and click “I Agree” when the confirmation window appears.
Charts Tab – Limit the Number of Bars
Limit the number of bars displayed under the Charts tab to improve processing speed and overall performance.
Toolbar Customisation and Workspace Layout
Right-click the toolbar and select Customise to add your most-used buttons. Drag and dock the Market Watch or Navigator panels to your preferred position.

Managing the Market Watch Window

Managing the Market Watch Window for Standard Accounts

The Market Watch window is your central hub for real-time pricing — displaying live Bid and Ask prices as well as Spread values. To ensure you never miss a trading opportunity, set up this window correctly by following the steps below.

How to Set Up and Use the Market Watch Window

Display All Tradable Instruments
Right-click on Market Watch and select Show All to display every financial instrument available through XM.
Add In-Depth Data for Analysis
Right-click Market Watch to enable real-time Spread display or toggle High/Low to monitor the day’s price range.
Open Charts Quickly
There are 2 ways to open a price chart:
  1. Drag method: Left-click and hold on an instrument name, then drag it into the chart area.
  2. Right-click method: Right-click on the instrument name and select Chart Window.
Check Market Hours and Trading Sessions
View the Server Time (GMT+2) at the top of the Market Watch window to track market open and close times.

Complete Guide to XM Trading Conditions

Forex FanClub
XM Trading Conditions: Spreads, Leverage & Account Types | Forex FanClub Explore XM’s competitive trading conditions. Detailed breakdown of spreads, swap rates, leverage, margin, and account types for all trader levels.

Market Watch Setup for Micro Accounts (Instruments Ending in .micro)

Micro accounts can only trade instruments with “micro” appended to their name. Selecting the wrong symbol will prevent you from placing any orders.

Key Points for Using a Micro Account

Important Trading Restriction
Micro accounts can only trade instruments ending in “micro,” such as EURUSDmicro, GBPUSDmicro, and XAUUSDmicro.
Close Standard Charts Before You Begin
When switching to a Micro account for the first time, close all standard symbol charts before proceeding.
Open New Charts from Micro Instruments Only
Only open charts from instruments with “micro” in their name in the Market Watch list.
Keep Things Tidy by Hiding Unused Instruments
Right-click on any instrument you don’t need and select “Hide” to remove it from the list.

Compare XM Account Types in Detail

Forex FanClub
XM Account Types Compared: Standard vs Ultra Low vs Shares | Forex FanClub Compare XM account types side-by-side. Discover which account suits your trading style—Standard, Ultra Low, or Shares—with detailed features and recommendations…

Show All – View Every Asset Available on XM

The Market Watch window in MT4 displays current buy/sell prices and serves as the central hub for managing all your instrument data — giving you quick, organised access to every asset you trade.

Key Functions of the Market Watch

Show All – Display Every Asset
Right-click in the Market Watch and select Show All to view every instrument XM offers.
Symbols – Manage Your Instrument List
Right-click in the Market Watch and select Symbols to choose which instruments to display.
Specification – Check Technical Details
Right-click on any instrument in the Market Watch and select Specification to view Swap rates, Margin requirements, Stop Loss distances, and other trading conditions.
Sets – Save Instrument Groups
Right-click in Market Watch, then go to Sets > Save As to save your instrument selection as a named group for easy management later.
Popup Prices – Floating Price Window
Press F10 to display prices in a large floating window. Double-click to open an order instantly.

Using the Navigator Window

The Navigator Window: Your Central Hub for Accounts and Tools

The Navigator window is the command centre of MT4, giving you fast access to account management tools and chart analysis features all in one place.

Key Components of the Navigator Window

Location and Window Controls
The Navigator window is displayed on the left side of the screen. You can show or hide it using the shortcut Ctrl+N.
Accounts Section – Manage and Switch Trading Accounts
Switch between Standard, Micro, and Demo accounts by double-clicking the account you want to activate.
Indicators Section – Technical Analysis Tools
Contains all installed indicators such as Moving Average, RSI, MACD, and Bollinger Bands. Double-click to apply to a chart, or remove by right-clicking the chart > Indicators List > Delete.
Expert Advisors Section – Automated Trading Systems
Lists all available EAs. Drag and drop onto a chart to activate them.
Scripts Section – Ready-Made Commands
Programs designed to perform specific tasks — such as closing all orders at once, setting SL/TP automatically, or calculating lot sizes.

Managing and Customising Chart Windows

Basic Chart Window Controls and Navigation

The Chart window in MT4 is your primary workspace — combining all your analysis tools and order execution capabilities in one place.

Key Functions for Managing Chart Windows

Instant Access to the Context Menu
Right-click on the chart to access the context menu — open trade orders, change the timeframe (M1, M5, H1, D1), or zoom in and out.
Customise Colours and Chart Style
Right-click on the chart and select “Properties,” or press F8, to adjust candlestick colours, background colour, and grid lines.
Arrange Multiple Chart Windows Simultaneously
Use the Window menu at the top and select Tile Horizontally, Tile Vertically, or Cascade to organise multiple charts on screen.
React to Market Events Instantly
Mastering chart window controls allows you to respond quickly and precisely to market movements as they happen.

Efficiently Customising and Managing Chart Objects

Managing chart elements — whether trend lines, shapes, or indicators — keeps your analysis clean and uncluttered, so you can spot the data that matters most at a glance.

Managing Objects and Indicators on the MT4 Chart

Object List – Manage Chart Objects
Right-click on the chart and select “Object List” to edit or delete any object on the chart.
Common Tab – Adjust Colours and Style
Customise line colour, thickness, and style in the Common tab.
Parameters Tab – Set Precise Coordinates
Enter exact price and time coordinates in the Parameters tab.
Visualisation Feature – Display by Timeframe
Control which timeframes display specific objects using the Visualisation tab.
Indicators List – Manage Indicators
Right-click on the chart and select “Indicators List” to edit or remove any indicator.

Configuring Chart Properties via the Properties Menu (F8)

Customise your chart through the Properties menu to make analysis effortless and trade entry signals crystal clear.

Key Functions in the Properties Menu

Accessing the Properties Menu
Right-click on the chart and select “Properties,” or simply press F8.
Colours Tab – Customise Chart Element Colours
Set the background colour, grid lines, and candlestick colours to suit your preference.
Common Tab – Change Chart Type
The Common tab lets you switch between Bar Chart, Candlestick, and Line Chart.
Enable the Ask Price Line
Enable the Ask line to display the spread visually on the chart.
Chart Shift Function
Creates space between the latest price and the right edge of the chart, giving you room to analyse price action comfortably.
Reset Button – Restore Default Settings
Feel free to experiment — if you want to start fresh, simply click Reset to instantly restore the default chart settings.

Installing and Configuring Analysis Tools on MT4

Maximising your trading performance on MT4 requires the right tools. Indicators and scripts help you assess market direction and manage orders faster and more effectively.

Using Indicators and Scripts

Installing an Indicator
Drag an indicator from the Navigator panel and drop it onto the chart.
Managing Indicators
Right-click on the chart and select “Indicators List” to edit or remove them.
Custom Indicators
MT4 fully supports custom-built indicators for specialised trading strategies.
Using Scripts
Scripts run once on demand — for example, closing all open orders with a single click.
Allowing Scripts to Execute
Go to Tools > Options > Expert Advisors and enable “Allow live trading.”

Saving and Managing Chart Settings

Save Time on Chart Setup with Profiles

The Profiles feature in MT4 lets you save and manage groups of pre-configured chart windows, so you can instantly switch between setups and dramatically cut the time it takes to prepare your trading workspace.

How to Use the Profiles Feature

Benefits of Profiles
Reduces setup time when switching between different instruments or market sessions.
Accessing the Profiles Menu
Go to File > Profiles. Several default profiles are pre-loaded, such as Euro and Market Overview.
Creating a Custom Profile
Follow these steps:
  1. Arrange your chart windows and add the indicators you want.
  2. Go to File > Profiles.
  3. Select Save As and give your profile a name.
Recovering a Deleted Chart
Go to File > Open Deleted to recover any chart you accidentally closed.

Save Your Chart Configuration with Templates

Templates in MT4 save you time and bring consistency to your analysis. Save your preferred chart setup once and apply it to any other instrument instantly.

Using and Managing Templates

What a Template Saves
Templates store your indicators, objects, colours, and timeframe settings.
Creating a Personal Template
Follow these steps:
  1. Customise the chart to your preferred style.
  2. Right-click on the chart → Templates → Save Template.
  3. Enter a name and click Save.
Loading a Template
Open a new chart, then right-click and select Templates → Load Template to apply your saved setup.
Pro Tip: Use a Default Template
Save a template named “default” and it will automatically apply to every new chart you open.

Templates help traders work faster while maintaining consistent analysis standards across all instruments.

Using the Terminal Window

Monitor Trades and Set Alerts with the Terminal Window

The Terminal window consolidates all your transaction data in one place.

Key Functions in the Terminal Window

Trade Tab – Monitor Open Orders
Displays all open and pending orders, along with real-time Balance, Equity, Margin, and profit/loss figures.
Account History Tab – Review Your Trade History
Stores the full history of all closed trades, including deposit and withdrawal records. Right-click to filter by date range.
Alerts Tab – Set Price Alerts
Configure alerts to notify you when price reaches a specific level — no need to watch the charts constantly.
Journal Tab – System Activity Log
Logs server connections, order submissions, and EA activity for diagnostic purposes.
News and Mailbox Tabs – Stay Informed
Displays financial news and important announcements from your broker.

Using the Terminal to Access Automated Trading and Trade Signals

The Terminal is like a vast resource library — elevating your trading from the basics to the use of powerful advanced tools.

Advanced Tools in the Terminal

Signals Tab – Professional Trade Signals
Follow and copy trade signals from top traders worldwide through the Copy Trade system.
Code Base Tab – Free Tools Library
A community-driven library of free indicators and EAs shared by traders worldwide. Download and install instantly.
Market Tab – Premium Tools Marketplace
A marketplace for premium indicators and EAs. Read reviews and purchase with one-click installation.
Experts Tab – Monitor Automated Systems
Track EA activity in real time, including order open/close events and system notifications.

Using these tools effectively can significantly reduce your analytical workload and sharpen your trading decisions.

Terminal – Full Control Over Every Trade

The Terminal window is the nerve centre for monitoring and managing all your trading activity on MT4 — consolidating real-time financial status and complete order management in one unified panel.

Key Tabs in the Terminal Window

Trade Tab
Displays real-time Balance, Equity, Margin, and profit/loss for all open and pending orders.
Account History Tab
Complete log of all closed trades, deposits, and withdrawals. Right-click to filter by date range or export as a report.
News Tab
Displays financial news and important market announcements to keep you informed.
Alerts Tab
Set custom price alerts to notify you when the market reaches your target level — no need to watch the charts constantly.
Mailbox and Journal Tabs
Mailbox receives communications from your broker; the Journal logs all technical system activity for diagnostic purposes.

Managing Multiple Accounts with MultiTerminal

Manage Multiple Accounts with MT4 MultiTerminal — All in One Click

XM MT4 MultiTerminal lets you manage up to 128 accounts simultaneously.

Core Capabilities of XM MT4 MultiTerminal

Manage Multiple Accounts from a Single Screen
Eliminate the hassle of switching between accounts — control every portfolio from one central location.
Overview of All Account Financials
View Balance, Equity, and Margin for all accounts at a glance.
Flexible Order Distribution System
Distribute lots equally across all accounts or allocate proportionally based on each account’s equity.
Centralised Order Management
Modify SL/TP or close all orders across every account simultaneously using the Close tab.

Placing Orders and Viewing Trade History

Step-by-Step Guide to Placing a New Order

Placing orders on MT4 is designed to give traders fast, reliable access to the markets.

Steps to Open a Trade Order

Open the Order Window
Access the order window using any of these methods:
  • Double-click on a currency pair in Market Watch
  • Right-click on the chart > Trading > New Order
  • Press the shortcut key F9
Verify the Basic Information
Confirm the currency pair Symbol and set your desired trade Volume (lot size).
Set Stop Loss and Take Profit
Define your risk protection and profit target levels in the Stop Loss and Take Profit fields.
Choose Your Order Type
  • Market Execution: Execute immediately at the current market price
  • Pending Order: Set a specific price level to trigger the order automatically
Confirm and Track Your Order
Click “Sell by Market” or “Buy by Market” to execute. Monitor your order in the Trade tab of the Terminal.

Viewing Trade History via Account History

Review your closed order history through the Account History tab.

Key Features of Account History

Comprehensive Trade Data
Displays open/close times, prices, profit/loss, commissions, and swap charges.
Difference Between Trade and Account History
The Trade tab shows current open orders; Account History shows all closed orders.
Filter Data by Date Range
Right-click in the Account History tab to filter records by day, week, month, or a custom date range.
Save as Report Function
Export your trading history as an HTML or XML file to build a comprehensive trading journal.

Risk Protection and Trade Management

Setting Stop Loss and Take Profit to Control Risk

Setting Stop Loss (SL) and Take Profit (TP) is a fundamental pillar of effective risk management.

Setting Stop Loss and Take Profit

Benefits of SL/TP
Automatically closes your order when price reaches a predefined level — protecting your capital and locking in profits.
Set at the Time of Opening a New Order
Enter the price levels directly in the designated fields within the New Order window.
Modifying an Existing Order
To modify an open order, follow these steps:
  1. Right-click on the order in the Trade tab.
  2. Select “Modify or Delete Order”.
  3. Enter the desired price levels for SL and TP.
Setting Options
Enter the price directly, or use the “Copy as” function to let the platform calculate it for you.
Important Note on Minimum Distance
Always check the broker’s minimum Stop Level. If SL/TP is set too close to the current price, the “Modify” button will be disabled.

Setting Up and Managing Risk with Trailing Stop

Trailing Stop is an intelligent order management tool that automatically preserves accumulated profits and limits risk as the market moves in your favour.

Using Trailing Stop

Benefits of Trailing Stop
Lets you capture more profit as the price moves in your direction. If price reverses, the system automatically closes the order at the highest profit point achieved.
How to Set Up Trailing Stop
Follow these steps:
  1. Right-click on the order in the Trade tab.
  2. Select Trailing Stop.
  3. Enter the distance in points.
Important Reminder
Trailing Stop runs locally through MT4, not on the broker’s server. You must keep MT4 open and connected to the internet at all times for it to function.
Best Use Case: Trend Following
Ideal for trend-following strategies — maximise gains while progressively reducing risk as the trade moves in your favour.

Using Pending Orders

Types and Setup of Pending Orders

Pending Orders allow you to automatically enter the market at a specific price level — even when you’re not actively monitoring the charts.

Types of Pending Orders

Benefits of Pending Orders
Setting entry prices in advance enforces trading discipline and keeps you true to your plan.
Buy Limit
Buy at a price lower than the current market price. Ideal for entering long positions on a pullback.
Sell Limit
Sell at a price higher than the current market price. Ideal for entering short positions when price rallies.
Buy Stop
Buy when price breaks above resistance. Ideal for trading upside breakouts and trend continuation.
Sell Stop
Sell when price breaks below support. Ideal for trading downside breakouts and bearish trends.
Setting Up Pending Orders
Open the New Order window (F9), change the order type to Pending Order, then specify the price level and expiry date.

Placing Pending Orders with SL/TP

Setting Pending Orders on MT4 helps you execute your trading plan with precision — no need to monitor the market around the clock.

Steps to Set a Pending Order

Benefits of Pending Orders
Enter at a better price on a pullback or sell at a higher level — with SL/TP defined right from the start.
Open the Order Window
Press F9 and change the order type from Market Execution to Pending Order.
Set the Price and Risk Parameters
Enter the target price level and define your Stop Loss and Take Profit.
Set an Expiry Date
Set an expiry date to automatically cancel the order if price doesn’t reach your target within the specified time.
Manage Orders in the Terminal
Pending orders appear in the Trade tab. Right-click at any time to modify or cancel them.
Stop Level Restriction
Pending orders must be placed at a minimum distance from the current price, as determined by the broker’s Stop Level requirement.

Automated Trading with Expert Advisors (EAs)

Install an EA for Automated Trading

Installing an EA transforms your trading from manual execution to a fully automated system.

Steps to Install an Expert Advisor

Benefits of Using an EA
Monitors the market and executes trades 24 hours a day, eliminating the impact of emotion on your trading.
Installing the EA File
Follow these steps to install the EA file:
  1. Go to File → Open Data Folder.
  2. Place the EA file (.mq4 or .ex4) in the MQL4 → Experts folder.
  3. Return to the Navigator, right-click, and select Refresh.
  4. Drag the EA from the Navigator onto your chart.
Configuring Permissions
In the Common tab, tick “Allow live trading” and “Allow DLL imports” (if required by the EA).
Verifying the EA is Running
Confirm that the Auto Trading button is green and that a smiley face icon appears in the top-right corner of the chart.

You must keep MT4 open and connected to the internet for the EA to run. The Auto Trading button must always be green.

Setting Up and Reviewing Results in the Strategy Tester

Backtesting lets you evaluate an EA’s performance against historical price data before risking real capital.

Using the Strategy Tester

Benefits of Backtesting
Reveals the strengths and weaknesses of your strategy through statistics, reducing the risk of deploying an untested system on live markets.
Opening the Strategy Tester
Go to View → Strategy Tester or press Ctrl+R.
Configuring the Test
Follow these setup steps:
  1. Select the EA name and currency pair.
  2. Set the model to “Every tick” for maximum accuracy.
  3. Define the date range for testing.
  4. Enable Visual Mode to watch the simulation play out on the chart.
Reviewing Test Results
Review results from the Graph tab showing equity growth curves, and the Report tab summarising net profit, win rate, and drawdown.

Always review the Drawdown and Win Rate in the Report tab before going live.

Copying Trade Signals with MQL5 Signals

Use MQL5 Signals to Automatically Copy Trades from Expert Traders

MQL5 Signals lets you automatically copy trade orders from skilled traders worldwide directly into your own account.

Using MQL5 Signals

Who It’s Best For
Perfect for traders with limited time, or those who want to follow a systematic, rule-based approach to trading.
Registration and Account Connection
Get started by following these steps:
  1. Register at MQL5 Community
  2. Open MT4, go to Tools → Options.
  3. Select the Community tab and log in with your MQL5 account.
Choosing a Signal Provider
Browse signal providers and their performance statistics in the Signals tab within the Terminal.
Setting Risk Parameters
Click Subscribe, then configure your capital allocation percentage and automatic stop-loss threshold.

Choose signal providers with a high Win Rate and low Drawdown.

MT4 WebTrader — Trade Directly from Your Browser

Access the Markets Instantly via Web Browser

MT4 WebTrader prioritises convenience and speed — access your account from any web browser with no download required.

Highlights of MT4 WebTrader

Access from Anywhere
Log in to your account from any internet-connected computer, anywhere in the world.
Logging In
Sign in via the XM website using the same account number and password as your desktop platform.
Familiar Interface
The layout mirrors the MT4 desktop app — with Market Watch, Chart Window, and Terminal all present.
One-Click Trading
Supports One-Click Trading for fast, efficient order execution.
Settings Are Saved Automatically
All your settings are saved in the cloud and ready to use whenever you log in.
Open an XM Account Now

XM Registration Guide

Frequently Asked Questions About MT4/MT5 Setup and Usage (Q&A)

A comprehensive collection of questions and answers for beginners using MT4/MT5 with XM — covering common issues with configuration, screen management, order placement, and troubleshooting. Use this as your go-to reference for getting the most out of the MT4/MT5 platform.

Why is XM MT4 displaying garbled or incorrect characters?

This is caused by incorrect regional settings in Windows. To fix it, go to Control Panel > Region > Administrative tab > Change system locale, then select the locale that matches your preferred language (e.g. “English (United Kingdom)” or “English (United States)”). Restart your computer and MT4 will display text correctly.

My XM Micro account shows “Trade is disabled” — how do I fix this?

Micro accounts can only trade instruments with “micro” appended to the symbol name — such as EURUSDmicro or XAUUSDmicro. Make sure you’ve selected the correct symbol in Market Watch. Selecting a Standard instrument will prevent any orders from being placed.

I’ve set my Stop Loss and Take Profit but the Modify button is greyed out — why?

This occurs when your SL/TP levels are too close to the current market price, violating XM’s minimum Stop Level requirement. Check the minimum distance by going to Market Watch > right-click the instrument > Specification > look for the “Stops level” value. Then set your SL/TP further away than that distance.

My Trailing Stop on XM MT4 isn’t working — why isn’t the order closing automatically?

Trailing Stop runs locally on your MT4 client, not on XM’s server. You must keep MT4 open and maintain a stable internet connection at all times. If MT4 is closed or your connection drops, the Trailing Stop will immediately stop working.

How do I know if my Expert Advisor (EA) is running on XM MT4?

Check three things: (1) The Auto Trading button on the toolbar must be green. (2) A smiley face icon should appear in the top-right corner of the chart. (3) Check the Experts tab in the Terminal for activity logs. If none of these appear, verify that “Allow live trading” is enabled in the EA’s Properties settings.

I accidentally closed a chart in XM MT4 — how can I recover it?

Go to File > Open Deleted to restore the most recently closed chart. MT4 keeps a history of closed charts so you can recover them at any time.

One Click Trading isn’t showing on my XM MT4 chart — how do I enable it?

Go to Tools > Options > Trade tab, then tick the “One Click Trading” box. Click “I Agree” when the confirmation dialogue appears. The One Click Trading panel will instantly appear in the top-left corner of your chart.

Can I change my XM MT4 trading account password?

Yes. Go to Tools > Options > Server tab, then click the “Change” button. Enter your current and new passwords, then click OK to save. Be sure to keep a record of your new password.

My Pending Order on XM MT4 has disappeared — what happened?

There are two main causes: (1) Price reached your target level, and the order was triggered and converted to an active trade — check the Trade tab to confirm. (2) The order expired based on the Expiry date you set, and the system automatically cancelled it.

How do I save my XM MT4 chart settings for future use?

Use the Template feature: configure your chart as desired > right-click on the chart > Templates > Save Template > enter a name and click Save. When you want to reuse it, select Load Template and choose your saved template name.

Getting started with MT4/MT5 on XM may come with a few hurdles, but most issues are easily resolved with the right settings. Whether it’s fixing display problems, selecting the correct account type and instrument, or understanding the limitations of tools like Stop Levels, Trailing Stop, and EAs — the solutions are always within reach.

This guide covers the most frequently encountered issues for XM MT4/MT5 users. If you run into a problem that isn’t addressed here, don’t hesitate to contact XM’s customer support team, which includes native English-speaking agents available 24 hours a day on weekdays.

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Regulatory and Legal Information

XM is operated by XM Global Limited, registered with the Financial Services Commission (FSC) of Belize under the Securities Industry Act 2021 (Licence No. 000261/27).

Risk Warning

Trading Forex and CFDs involves a high risk of losing your invested capital. Please read and fully understand XM’s Risk Disclosure before trading.

Legal Documents of XM Global Limited

Terms and Conditions

Anti-Money Laundering Policy

Order Execution Policy

Risk Disclosures for Financial Instruments

Conflicts of Interest Policy

Complaint Handling Procedures

VPS Service Terms and Conditions

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Company Name: XM Global Limited
Address: XM Global Limited, 63 Eve St, Belize City, Belize
Financial Instrument Trading Licence: Belize Financial Services Commission (FSC) Licence No. 000261/27

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Contents
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  • MT4 Basic Setup and Customisation
  • Configuring Options and Managing the Toolbar
  • Managing the Market Watch Window
  • Managing the Market Watch Window for Standard Accounts
  • Market Watch Setup for Micro Accounts (Instruments Ending in .micro)
  • Show All – View Every Asset Available on XM
  • Using the Navigator Window
  • The Navigator Window: Your Central Hub for Accounts and Tools
  • Managing and Customising Chart Windows
  • Basic Chart Window Controls and Navigation
  • Efficiently Customising and Managing Chart Objects
  • Configuring Chart Properties via the Properties Menu (F8)
  • Installing and Configuring Analysis Tools on MT4
  • Saving and Managing Chart Settings
  • Save Time on Chart Setup with Profiles
  • Save Your Chart Configuration with Templates
  • Using the Terminal Window
  • Monitor Trades and Set Alerts with the Terminal Window
  • Using the Terminal to Access Automated Trading and Trade Signals
  • Terminal – Full Control Over Every Trade
  • Managing Multiple Accounts with MultiTerminal
  • Manage Multiple Accounts with MT4 MultiTerminal — All in One Click
  • Placing Orders and Viewing Trade History
  • Step-by-Step Guide to Placing a New Order
  • Viewing Trade History via Account History
  • Risk Protection and Trade Management
  • Setting Stop Loss and Take Profit to Control Risk
  • Setting Up and Managing Risk with Trailing Stop
  • Using Pending Orders
  • Types and Setup of Pending Orders
  • Placing Pending Orders with SL/TP
  • Automated Trading with Expert Advisors (EAs)
  • Install an EA for Automated Trading
  • Setting Up and Reviewing Results in the Strategy Tester
  • Copying Trade Signals with MQL5 Signals
  • Use MQL5 Signals to Automatically Copy Trades from Expert Traders
  • MT4 WebTrader — Trade Directly from Your Browser
  • Access the Markets Instantly via Web Browser
  • Frequently Asked Questions About MT4/MT5 Setup and Usage (Q&A)
Contents