XM Internal Transfer: Step-by-Step Guide & Bonus Rules

XM offers an internal transfer feature that allows traders to efficiently manage multiple trading accounts. This function enables you to allocate funds across accounts with different account types and leverage settings, giving you greater flexibility in your trading strategy. However, there are several important rules to understand when making a transfer — including how bonuses (credits) are handled, minimum transfer amounts, and restrictions that apply when you have open positions.

This guide covers everything you need to know about internal transfers at XM — from the basics through to each specific step of the process. In particular, we highlight the risk of losing your bonus when transferring from a Standard account to an Ultra Low or Shares account, as well as the exchange fee that applies when transferring between accounts with different base currencies — so you can avoid any unintended losses.

When you transfer funds between XM accounts, any bonus is automatically transferred in the same proportion as the principal amount. For example, if you transfer 50% of your account balance, 50% of the bonus will also be transferred at the same time.

You cannot transfer your bonus independently. XM only permits the transfer of cash — any bonus is moved alongside your cash in proportion.

When transferring funds from a Standard or Standard Micro account to an Ultra Low, Ultra Low Micro, or Shares account, any bonus held in the source account will be permanently forfeited. This is because Ultra Low, Ultra Low Micro, and Shares accounts are not included in XM’s deposit bonus programme. Once lost, bonuses cannot be recovered — so please consider carefully before proceeding with any transfer.

A number of traders have unintentionally lost their bonuses by transferring funds between accounts without being aware of this rule. Since forfeited bonuses cannot be reinstated, please exercise caution whenever you perform an internal transfer.

In general, once a bonus has been lost it cannot be recovered. If you have any questions or concerns about a transfer, we strongly recommend contacting XM’s customer support team in advance. You can reach XM’s support team using the button below.

XM sets a minimum internal transfer amount of 5 USD. If your account uses a different base currency, the minimum will be the equivalent value in that currency. Below is an example of the minimum amount displayed when initiating an internal transfer within the XM Members Area.

XM does permit transfers from a trading account with open positions, but restrictions apply based on your margin maintenance level, as outlined below.

Transferring funds from an account with open positions involves complex calculations and carries additional risk. We strongly recommend closing all positions before initiating any internal transfer.

Transfers between accounts that share the same base currency are generally free of charge. However, if the source and destination accounts have different base currencies, an exchange fee of approximately 0.3% will apply, based on the European Central Bank (ECB) rate. Please be particularly mindful of this when planning to transfer large sums.

The internal transfer process can be completed in just a few minutes. To get started, access the XM Members Area login page using the button below.

Once the login page opens, enter the email address you registered with and your password, then click “Log In”.

In the XM Members Area, click the balance figure at the top (1) to view your account details, then select the account you wish to transfer from and click the “Withdraw” button (2) to proceed to the next step.

After selecting your account, a fund management menu will appear. Click “Internal Transfer” to proceed with the transfer between your XM accounts.

After clicking “Internal Transfer”, a notice page will appear with important precautions regarding the transfer. Please read all the information carefully before proceeding, then click “Acknowledge” to continue to the next step.

The minimum transfer amount is the equivalent of 5 USD.

If all details have been entered correctly, the page will display the message: “Internal Transfer — Your request has been processed successfully.” Funds are typically credited to the specified account instantly.

Once the transfer is complete, a notification email with the subject line “Internal Transfer Notification” will be sent automatically to the email address registered with your XM account.

We recommend checking your internal transfer history regularly. You can view the amount transferred, the source and destination accounts, and the date of each transaction in the “Fund Management” section of the XM Members Area.

To view your transfer history, click the balance figure at the top (1) to open the “My Accounts” page, then click the “Manage” button (2).

Then select “Transaction History”. From here, you can review all past transactions at any time.

Your XM internal transfer is now complete. The most critical aspect of the process is understanding how bonuses are affected — please remember that any bonus will be permanently forfeited if you transfer from a Standard or Standard Micro account to an Ultra Low, Ultra Low Micro, or Shares account.

There are also several other conditions to keep in mind, including the minimum transfer amount, restrictions when you have open positions, and the exchange fee that applies when transferring between accounts with different base currencies. Understanding these rules will help you avoid unintentional bonus loss and unnecessary charges.

While the internal transfer process at XM is simple, keeping the key points above in mind will allow you to manage your capital more effectively. Make the most of multiple account types and strategic fund allocation to take your XM trading experience to the next level.